Yes, now you have a view of all the service requests(Tickets)) raised via email by you or you are marked as a follower; comprehensively and systematically on our enterprise solution platform (RM App).
Please refer to the video guide attached below, and complete the one-time activity of creating your Zendesk signup. After which you will have a holistic view of the tickets within the RM App.
https://kristal-stg-ui.s3.amazonaws.com/Zendesk+-+RM+app+Integration.mp4